Customer Service Rep

Lithia & Driveway • Roseville, CA

6d • $17 - $17 • Onsite

About The Position

Lexus of Roseville Now Hiring a Customer Service Rep!
We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you!
Lithia & Driveway (NYSE: LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330+ dealerships nationwide!
We are committed to growing our company and Growing our People!
Customer Service Representative Responsibilities:
Provide customer follow-up, recording and tracking progress.
Greet and assist customers who enter the store showroom.
Answer & direct incoming calls and inquires.
Assist the Office Manager and/or General Manager with various clerical duties as needed.
Receive cash, checks and credit card payments from customers for parts/service invoices.
Run checks through check processing system for guarantee.
Daily cash reconciliation.

Requirements

• Previous Customer Service experience a plus.
• A team player who is focused on providing exemplary customer service.
• Ability to multi-task in a fast paced work environment.
• Excellent verbal written Communication Presentation Skills
• Ability to manage one’s own time.
• Typing and basic computer skills including Microsoft Office.
• Working knowledge of CDK a plus.
• Ability to solve basic math calculations.
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Previous Customer Service experience a plus.
• Working knowledge of CDK a plus.

Responsibilities

• Provide customer follow-up, recording and tracking progress.
• Greet and assist customers who enter the store showroom.
• Answer & direct incoming calls and inquires.
• Assist the Office Manager and/or General Manager with various clerical duties as needed.
• Receive cash, checks and credit card payments from customers for parts/service invoices.
• Run checks through check processing system for guarantee.
• Daily cash reconciliation.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED