Customer Service Rep

A. J. Perri Plumbing, Heating, Cooling • Lake Como, NJ

10d • $19 - $21 • Onsite

About The Position

AJ Perri, part of the ARS family of brands, is a trusted leader in residential HVAC and plumbing services. We serve customers in the state of New Jersey with reliable, professional service. With over 50 years of local experience, we’re known for quality workmanship, prompt service, and customer satisfaction, backed by ARS’s national network. Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — not remote.

Requirements

• Prior experience in a customer service or call center environment
• Proficiency with Microsoft Office and computer-based systems
• Ability to handle multi-line phones with accuracy and composure
• Must report daily to the office (no remote work available)
• Weekend and shift flexibility may be required

Responsibilities

• Deliver exceptional customer service through inbound and outbound calls.
• Manage scheduling
• Handle multi-line phones
• Support customers with professionalism and urgency.

Benefits

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 15 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with strong team culture
• Career growth opportunities within a national network

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees