Customer Service Officer
Elevare Branding•New Orleans, LA
2d•$51,000 - $54,000
About The Position
We are looking for a dedicated Customer Service Officer to join our team in New Orleans. This role plays a key part in ensuring exceptional client satisfaction by managing inquiries, supporting customer needs, and maintaining a high standard of professionalism across all interactions. The ideal candidate is someone who communicates clearly, remains composed under pressure, and thrives in a client-focused environment.
Requirements
- Strong verbal and written communication skills.
- Ability to multitask and manage priorities effectively.
- Professional demeanor and customer-oriented mindset.
- Strong problem-solving and organizational abilities.
- Capacity to work both independently and as part of a team.
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
Responsibilities
- Serve as the primary point of contact for customer inquiries and requests.
- Maintain accurate records of customer interactions and follow-up actions.
- Provide timely solutions by coordinating with internal departments.
- Assist customers with service information, processes, and issue resolution.
- Monitor service quality and identify opportunities for improvement.
- Support overall client satisfaction and retention efforts.
- Uphold the company’s standards of professionalism and customer care at all times.
Benefits
- Opportunities for growth and career advancement within the company.
- Ongoing skill development and professional training.
- Supportive, team-oriented work environment.
- Full-time position with long-term stability.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
