Customer Service Officer
BeloForm Craft•Austin, TX
7d•$50,000 - $55,000•Onsite
About The Position
The Customer Service Officer will play a vital role in representing Beloform by providing exceptional support to clients and ensuring smooth coordination across internal teams. This role requires strong communication abilities, attention to detail, and a commitment to delivering a consistent, high-quality customer experience. The ideal candidate is proactive, organized, and dedicated to elevating client satisfaction.
Requirements
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities with professionalism and accuracy.
- Excellent problem-solving and organizational abilities.
- Comfortable working in a structured, client-focused environment.
- Proficiency in basic computer and administrative tools.
Responsibilities
- Serve as the primary point of contact for client inquiries and requests.
- Provide clear, timely, and accurate information to customers.
- Maintain detailed records of interactions, follow-ups, and resolutions.
- Coordinate with internal departments to ensure seamless service delivery.
- Support the implementation of customer care processes and best practices.
- Assist in identifying areas of improvement to enhance the service experience.
Benefits
- Competitive salary ($50,000 – $55,000 per year).
- Opportunities for long-term growth and professional development.
- Supportive and collaborative work environment.
- Skill-building and training programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
