Customer Service Manager
City of Atlanta•Atlanta, GA
3h
About The Position
Assists, supervises, and reviews the work activities of subordinate customer service personnel. Duties at this level include, but are not limited to: contributing to the development and maintenance of standards, policies, and procedures regarding customer service; supervising and directing work activities of Customer Service Representatives; assisting management with customer information; responding to the public and City departments; and coordinating with other departments on issues brought forward by citizens.
Responsibilities
- contributing to the development and maintenance of standards, policies, and procedures regarding customer service
- supervising and directing work activities of Customer Service Representatives
- assisting management with customer information
- responding to the public and City departments
- coordinating with other departments on issues brought forward by citizens
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
