Customer Service Manager

Schneider National • Green Bay, WI

43d • Onsite

About The Position

Schneider is seeking a Customer Service Manager in Green Bay to lead the customer service team and work with customers. The Customer Service Manager will provide direction and support to operations associates and new business start-ups.

Requirements

• Bachelor's degree preferred or equivalent work experience.
• Two plus years of customer service experience preferred.
• Leadership experience preferred.
• Have strong written and oral communication skills.
• Able to manage multiple priorities.

Responsibilities

• Establish and maintain positive relationships with customers.
• Interact with and support other departments.
• Work with leadership team to monitor and manage equipment utilization.
• Identify growth opportunities.
• Provide input into the development and management of customers' accounts.

Benefits

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees