Customer Service Manager
City of Atlanta•Atlanta, GA
3h•$55,358 - $73,000
About The Position
Assists, supervises, and reviews the work activities of subordinate customer service personnel. Duties at this level include, but are not limited to: contributing to the development and maintenance of standards, policies, and procedures regarding customer service; supervising and directing work activities of Customer Service Representatives; assisting management with customer information; responding to the public and City departments; and coordinating with other departments on issues brought forward by citizens.
Responsibilities
- contributing to the development and maintenance of standards, policies, and procedures regarding customer service
- supervising and directing work activities of Customer Service Representatives
- assisting management with customer information
- responding to the public and City departments
- coordinating with other departments on issues brought forward by citizens
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
