Remote Customer Service Manager Veteran Services
About The Position
Are you a veteran or prior service member seeking a career that aligns with your leadership experience, discipline, and commitment to service? AO Globe Life is actively seeking mission-focused professionals to join our remote team in a customer service management role supporting veterans, union members, and working families nationwide. Your ability to lead, adapt, and execute under pressure translates directly into success in this environment. At AO Globe Life, you can continue serving others—this time by helping individuals and families understand important coverage options that protect their financial futures. Why Veterans Succeed at AO Globe Life Purpose-Driven Work Continue making an impact by helping individuals and families access financial protection and long-term security. Remote Flexibility Work from anywhere in the United States while maintaining balance and control over your schedule. Military-Respectful Culture A structured, team-oriented environment that values accountability, leadership, and teamwork. Career Growth & Leadership Opportunities Clear advancement pathways for professionals ready to develop teams and move into leadership roles. Performance Recognition Opportunities for recognition, professional development events, and company-sponsored travel experiences.
Requirements
- Veteran, prior service, or military spouse experience
- Strong leadership and communication skills
- A disciplined, goal-oriented mindset
- Ability to work independently while contributing to a team mission
- Adaptability, accountability, and resilience
- Comfort working with digital tools and virtual communication platforms
Nice To Haves
- Customer service, consulting, or client-facing experience is helpful but not required.
Responsibilities
- Conduct scheduled virtual consultations with individuals and families via Zoom
- Help clients understand available coverage options and guide them through the onboarding process
- Build long-term, trust-based relationships with clients
- Maintain accurate digital records and documentation
- Use modern digital tools and CRM systems to manage client interactions
- Participate in training sessions, development programs, and team meetings
- Ensure compliance with company guidelines and regulatory standards
Benefits
- Remote Flexibility
- Career Growth & Leadership Opportunities
- Performance Recognition
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
