Customer Service Liaison

SkillBridge Academy • Fayetteville, NC

2d • $45,000 - $49,000

About The Position

We are seeking a Customer Service Liaison to serve as a key point of contact between clients and internal teams. This role is essential in ensuring a seamless service experience, maintaining strong relationships, and supporting daily operations through effective communication and coordination. The ideal candidate is detail-oriented, professional, and capable of handling client interactions with clarity and confidence.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a customer-focused mindset
• Ability to manage multiple tasks and prioritize effectively
• Attention to detail and strong organizational skills
• Comfort working in a structured, team-oriented environment
• Willingness to learn and adapt to internal systems and procedures

Responsibilities

• Act as the primary liaison between customers and internal departments
• Respond to inquiries and provide accurate, timely information
• Coordinate service requests and ensure proper follow-up
• Maintain detailed records of communications and interactions
• Support operational processes to improve service efficiency
• Identify client needs and assist in delivering appropriate solutions
• Uphold company standards of professionalism and service quality

Benefits

• Competitive salary ($45,000 – $49,000)
• Growth opportunities within a structured organization
• Skill development and ongoing training
• Supportive and collaborative work environment
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed