Customer Service Liaison

Swift7 ConsultantsMiami, FL
4d$43,000 - $47,000

About The Position

Swift7 Consultants is seeking a Customer Service Liaison to serve as a key point of contact between clients and internal teams. This role is essential in ensuring clear communication, efficient coordination, and a consistently positive client experience. The ideal candidate is organized, professional, and confident in handling client interactions while supporting internal workflows.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor with a client-focused mindset
  • Ability to manage multiple tasks in a structured environment
  • Strong attention to detail and organizational skills
  • Comfortable working in a team-oriented setting
  • Reliable, proactive, and solution-oriented

Responsibilities

  • Act as the primary liaison between clients and internal departments
  • Handle client inquiries with professionalism and timely follow-up
  • Coordinate information flow to ensure accurate and efficient service delivery
  • Maintain detailed records of interactions and service updates
  • Support internal teams by relaying client needs and feedback clearly
  • Contribute to process improvements and service consistency

Benefits

  • Competitive salary ($43,000 – $47,000)
  • Growth opportunities within a structured organization
  • Professional and supportive work environment
  • Skill development and on-the-job training
  • Stable full-time position with long-term potential
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