Customer Service Liaison
Blue Print Out•New Orleans, LA
9d•$57,000 - $61,000
About The Position
We are seeking a professional and dedicated Customer Service Liaison to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure that each customer receives timely support, accurate information, and exceptional service that reflects our company’s values and dedication to quality.
Requirements
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Problem-solving mindset with a customer-oriented approach.
Nice To Haves
- Proficiency in standard office software and CRM tools is a plus.
Responsibilities
- Serve as the main liaison between clients and internal departments.
- Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
- Track, manage, and follow up on client requests to ensure complete satisfaction.
- Coordinate with project and operations teams to address customer needs efficiently.
- Maintain accurate records of customer interactions, feedback, and transactions.
- Identify opportunities to improve client experience and internal communication processes.
- Support management in developing strategies to enhance customer satisfaction and retention.
Benefits
- Competitive annual salary ($57,000 – $61,000).
- Opportunities for professional growth and career development.
- Supportive and collaborative work environment.
- Comprehensive training and skill-building resources.
- Paid time off and employee wellness programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
