Customer Service Liaison

SkillBridge Academy • Miami, FL

11h • $51,000 - $55,000

About The Position

We are seeking a dedicated Customer Service Liaison to join our Miami team. This role is ideal for a professional who enjoys connecting with clients, solving challenges, and ensuring an exceptional service experience. As a key member of our team, you will act as the bridge between our academy and our valued clients, providing clear communication and support to meet their needs effectively.

Requirements

• Strong communication and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Professional attitude and a commitment to delivering exceptional service.

Responsibilities

• Serve as the primary point of contact for client inquiries and support.
• Build and maintain strong client relationships to ensure satisfaction and loyalty.
• Coordinate internal teams to resolve issues and provide timely solutions.
• Document client interactions and maintain accurate records in our system.
• Identify opportunities to enhance processes and improve the client experience.

Benefits

• Competitive salary ($51k – $55k annually).
• Opportunities for career growth and professional development.
• Skill-building and training programs to enhance your expertise.
• Collaborative and supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed