Customer Service Liaison

Alphabe Insight Inc • Los Angeles, CA

8d • $48,000 - $52,000

About The Position

We are seeking a polished and detail-oriented Customer Service Liaison to serve as a key point of contact between our clients and internal teams. This role is essential in supporting client satisfaction, ensuring clear communication, and delivering an exceptional service experience. The ideal candidate is proactive, organized, and comfortable managing multiple priorities while maintaining a composed and professional approach.

Requirements

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Proactive problem-solving approach and professional demeanor.
• Comfortable working in a dynamic, fast-paced environment.
• Commitment to providing exceptional customer service.

Responsibilities

• Serve as the primary liaison between clients and internal departments to ensure smooth communication and timely support.
• Assist clients with inquiries, project updates, and service-related needs with a high level of professionalism.
• Maintain accurate records, documentation, and follow-ups to ensure seamless client experiences.
• Coordinate with internal teams to support project delivery, scheduling, and service execution.
• Monitor client satisfaction and identify opportunities to enhance service quality.
• Uphold company standards and brand values through every client interaction.

Benefits

• Competitive salary range of $48,000 – $52,000 annually.
• Professional growth and advancement opportunities.
• Skill-building and development support.
• Engaging, collaborative, and supportive work environment.
• Full-time position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed