NineStar Connect - Customer Service Student Internship

NineStar Connect • Greenfield, IN

1d • Onsite

About The Position

Are you looking to gain real-world customer service experience in a supportive, people-focused organization? Join NineStar as a Customer Service Intern and work alongside our front office team to support key functions such as answering phones, greeting visitors, assisting with customer inquiries, and completing administrative tasks. This internship provides an excellent foundation for students interested in communication, customer service, or office administration careers.

Position: Customer Service Internship
Location: 2243 E Main St. Greenfield, IN 46140
Duration: 1 year = 1000 hours
Start Date: June 2, 2026
Schedule: Flexible Scheduling and up to 35 hours per week (Office hours are M-F 8:00AM to 5:00PM)

Requirements

• Current high school or college student.
• Strong oral and written communication skills.
• Comfortable using various office equipment such as calculators, fax machines, postage machines, credit card machines, voicemail, and telephones.
• Able to prioritize tasks, meet deadlines, and work independently or as part of a team.
• Positive, customer-focused attitude with a willingness to learn.

Nice To Haves

• 1-2 years of previous customer service experience preferred.

Responsibilities

• Answer incoming telephone calls, respond to general questions, take messages, and/or transfer calls to appropriate personnel.
• Provide customer service in person by taking payments, processing returned equipment.
• Perform various clerical duties which may include filing, opening, and sorting mail, preparing correspondence and reports, posting customer payments, and completing other special projects.
• Complete or assist with opening, sorting, and processing Remit payments.
• Accept mail and package deliveries and notify the recipients.
• Assist with Conference Room access as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED