Customer Service/ Data Entry

Helix Resources • Morgan City, LA

1d

About The Position

We are now accepting resume/applications for Customer Service/ Data Entry for the Morgan City, LA and surrounding area. Duties/Responsibilities may/may not be limited to the following: Scope of Work: Responsible for: Respond to curbside customer inquiries and provide product information in a professional and timely manner. Process customer orders, ensuring accuracy and on-time delivery. Resolve customer complaints and issues by investigating problems, developing solutions, and implementing corrective actions. Collaborate with internal teams to address customer needs and improve the overall customer experience. Provide technical support and troubleshooting assistance Inputting data, Answering phone calls, and other duties as assigned. Duties/Responsibilities : Answer telephones and greet customers in a friendly and professional manner. Prepare and distribute all assigned reports in a timely manner. Effectively solicit current and former customers for additional business as assigned. Assist in maintaining the office in a neat and professional manner. Monitor the office inventory and requisition additional supplies as needed. Other duties and responsibilities as assigned. Tasks beyond those listed above will be asked of you, so a positive, can-do attitude is required.

Requirements

• Ability to speak to and hear customers via the telephone and in person.
• Strong oral & written communication skills
• Excellent organizational skills, ability to multi-task
• Ability to work effectively with others
• Punctuality
• Driver's License/Identification
• Social Security Card/Birth Certificate
• Must have reliable transportation
• Must be able to pass a drug screen
• Prolonged periods sitting at a desk & working on a computer
• Must be able to lift up to 15 lbs at times.

Responsibilities

• Respond to curbside customer inquiries and provide product information
• Process customer orders, ensuring accuracy and on-time delivery
• Resolve customer complaints and issues
• Collaborate with internal teams to address customer needs
• Provide technical support and troubleshooting assistance
• Inputting data
• Answering phone calls
• Answer telephones and greet customers
• Prepare and distribute all assigned reports
• Effectively solicit current and former customers for additional business
• Assist in maintaining the office
• Monitor the office inventory and requisition additional supplies
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed