Temporary Customer Service Coordinator - 587

COCC • Rocky Hill, CT

2d • $25 - $28 • Hybrid

About The Position

We're looking for a temporary Customer Service Coordinator for our electronic forms team, Monday-Friday from 8:30am-4:30pm for around 12 months. This role focuses on an XML project and banking systems and forms, working collaboratively with a team and communicating with clients. This role is hybrid in our Rocky Hill office.

Requirements

• High school diploma
• Adaptable, collaborative work style with appreciation for a fast-paced work environment
• Strong organizational and communication skills
• Experience working with clients and customers
• Familiarity with banking systems, terminology and processes

Nice To Haves

• 1 year or more experience in the banking industry preferred

Responsibilities

• Perform testing to ensure functionality for client
• Communicate with the client to keep them updated on project timelines and programming hours worked
• Manage multiple cases within SLAs and work with programming as necessary to convey customer requests
• Other projects and initiatives as agreed upon

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED