Remote Customer Service & Client Support Agent – Work From Home

The Gainey Agency • Baltimore, MD

2d • Remote

About The Position

The Gainey Agency is currently hiring for a remote Client Support Agent position. We are seeking individuals who are motivated, coachable, and interested in a flexible work-from-home opportunity within the financial services industry. This is a 1099 independent contractor role with training, mentorship, and advancement opportunities based on performance.

Requirements

• Must be 18 years or older
• Must be authorized to work in the U.S.
• Ability to obtain a state life insurance license (training provided; licensing costs may apply)
• Reliable internet connection and access to a phone/computer

Nice To Haves

• Individuals seeking flexible, remote work
• Those with customer service, education, or healthcare backgrounds
• Self-motivated individuals comfortable working independently
• Candidates interested in developing new skills and long-term growth

Responsibilities

• Connect with individuals who have requested information about financial protection products
• Provide general education on life insurance options
• Assist clients in identifying coverage that fits their needs
• Maintain professional communication and follow-up with clients (Leads may be provided. No requirement to cold call.)

Benefits

• Structured onboarding and training program
• Ongoing mentorship and team support
• Access to training resources and guided systems
• Commission-based pay as an independent contractor (1099)
• Earnings vary based on activity level and production
• No hourly pay or guaranteed salary
• Performance-based bonuses and incentives may be available

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed