Remote Customer Service & Client Support Agent – Work From Home

The Gainey Agency • Charlotte, NC

2d • Remote

About The Position

The Gainey Agency is hiring for a remote Client Support Agent role based in the Charlotte, NC area. This 1099 independent contractor opportunity offers flexible, work-from-home arrangements within the financial services sector, with structured training, mentorship, and advancement opportunities tied to performance. This position is remote and localized to the Charlotte, NC area; it includes training and support for licensure and role development.

Requirements

• Must be 18 years of age or older
• Must be authorized to work in the United States
• Ability to obtain a North Carolina state life insurance license (training provided; licensing costs may apply)
• Reliable internet connection and access to a phone and computer

Nice To Haves

• Individuals seeking flexible, remote work arrangements
• Those with backgrounds in customer service, education, or healthcare
• Self-motivated individuals comfortable working independently
• Candidates interested in developing new skills and pursuing long-term growth within financial services

Responsibilities

• Connect with individuals who have requested information about financial protection products
• Provide general education on life insurance options
• Assist clients in identifying coverage that fits their needs
• Maintain professional communication and follow-up with clients (leads may be provided; no cold-calling requirement)

Benefits

• Structured onboarding and training program
• Ongoing mentorship and team support
• Access to training resources and guided systems
• Commission-based pay as an independent contractor (1099)
• Earnings vary based on activity level and production
• No hourly pay or guaranteed salary
• Performance-based bonuses and incentives may be available

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed