Customer Service/Billing Representative
About The Position
Rosa Medical Equipment Customer Service/Billing Representative Qualifications: Previous experience in customer service required and experience in the Healthcare industry. 18 months+ related experience preferred. HS Diploma or equivalent experience Familiar with claim adjudication process Proficient in Microsoft Office Good organizational skills and an orientation to detail is required Responsibilities: · Handles telephone calls, distributes and documents the information appropriately. · Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel. · Communicates with referral sources on an ongoing basis. · Initiate and maintain all CMN’s. · Check eligibility and benefit verification. · Obtain pre-authorizations as required by insurance. · Receives and resolves patient calls concerning billing questions. · Filing of billing and clinical information is done in an orderly and efficient manner. · Perform other duties as assigned. Full-Time – Monday through Friday 8:30 am - 5:30 pm
Requirements
- Previous experience in customer service required
- Experience in the Healthcare industry
- HS Diploma or equivalent experience
- Familiar with claim adjudication process
- Proficient in Microsoft Office
- Good organizational skills
- Orientation to detail
Nice To Haves
- 18 months+ related experience
Responsibilities
- Handles telephone calls, distributes and documents the information appropriately.
- Receives incoming order for equipment and documents accordingly as well as contacting appropriate field personnel.
- Communicates with referral sources on an ongoing basis.
- Initiate and maintain all CMN’s.
- Check eligibility and benefit verification.
- Obtain pre-authorizations as required by insurance.
- Receives and resolves patient calls concerning billing questions.
- Filing of billing and clinical information is done in an orderly and efficient manner.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
