Customer Service Associate - Monticello, MN - (Full-Time)
About The Position
This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values. A day in the life : In a typical day, a Customer Service Associate can expect to... Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere. Store Operations : Follows policies and procedures and executes directives in a timely manner. Services and Programs: Provide a work environment to train and develop participants in achieving their goals. Safety: Help contribute to a safe, welcoming environment for employees and customers.
Requirements
- Ability to effectively communicate with supervisors, employees and customers
- Ability to work independently and coordinate multiple projects simultaneously
- Excellent organizational skills, ability to prioritize
- Excellent decision-making skills
- Strong attention to details
- Ability and desire to provide excellent customer service
- Ability to interact with a diverse population in a human-services setting
- High level of initiative and self-motivation
- Perseverance and commitment to getting the job done
- Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
- Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week
- Willingness and ability to be cross-trained, and to train in new employees
- 0-3 years of relevant experience
- High school diploma or equivalent preferred
Responsibilities
- Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
- Follows policies and procedures and executes directives in a timely manner.
- Provide a work environment to train and develop participants in achieving their goals.
- Help contribute to a safe, welcoming environment for employees and customers.
Benefits
- competitive pay
- flexible hours
- generous paid time off (PTO) program
- competitive medical, dental and vision plans
- employer-paid life insurance
- 401(k) plan with employer match
- employee discount!
- No overnights or late closing shifts, and limited holiday hours
- Opportunities for career development and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
