Customer Service Associate – Entry-Level – Immediate Hire

Thegemusa • Virginia Beach, VA

1d

About The Position

We are seeking a motivated Customer Service Associate to join our dynamic event marketing team . This exciting entry-level role is perfect for individuals who thrive in fast-paced environments , have a goal-oriented mindset , and excel at building strong customer relationships . As a Customer Service Associate , you will engage with customers at live events, promotional campaigns, and product launches , delivering exceptional service while boosting brand awareness and customer engagement . No prior experience required —paid training is provided.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s in Marketing, Communications, or related field preferred
• Previous experience in customer service, retail, hospitality, or sports environments is a plus
• Strong communication, interpersonal, and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude with a competitive, goal-driven mindset
• Flexible availability, including evenings, weekends, and special events

Nice To Haves

• Leadership or teamwork experience through sports or competitive activities
• Public speaking or promotional experience
• Strong conflict resolution and problem-solving abilities
• Highly adaptable and organized in dynamic event settings

Responsibilities

• Deliver outstanding customer service at events, product launches, and marketing campaigns
• Represent client brands as a professional, energetic, and engaging brand ambassador
• Communicate product information, services, and promotions clearly to customers
• Assist with event setup, coordination, and breakdown to ensure smooth operations
• Resolve customer inquiries, complaints, or issues efficiently with a customer-first approach
• Maintain accurate records of customer interactions and provide feedback for reporting
• Collaborate with marketing and sales teams to meet campaign goals and targets
• Participate in team meetings, training sessions, and performance evaluations

Benefits

• Competitive hourly pay or salary with performance bonuses or commission opportunities
• Comprehensive training and career growth in the marketing and event industry
• Networking opportunities with industry professionals
• Energetic, team-focused work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED