Customer Service Associate – Entry-Level – Immediate Hire

Thegemusa • Virginia Beach, VA

2d

About The Position

We are seeking a motivated Customer Service Associate to join our dynamic event marketing team. This exciting entry-level role is perfect for individuals who thrive in fast-paced environments, have a goal-oriented mindset, and excel at building strong customer relationships.
As a Customer Service Associate, you will engage with customers at live events, promotional campaigns, and product launches, delivering exceptional service while boosting brand awareness and customer engagement. No prior experience required—paid training is provided.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s in Marketing, Communications, or related field preferred
• Previous experience in customer service, retail, hospitality, or sports environments is a plus
• Strong communication, interpersonal, and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude with a competitive, goal-driven mindset
• Flexible availability, including evenings, weekends, and special events

Nice To Haves

• Leadership or teamwork experience through sports or competitive activities
• Public speaking or promotional experience
• Strong conflict resolution and problem-solving abilities
• Highly adaptable and organized in dynamic event settings

Responsibilities

• Deliver outstanding customer service at events, product launches, and marketing campaigns
• Represent client brands as a professional, energetic, and engaging brand ambassador
• Communicate product information, services, and promotions clearly to customers
• Assist with event setup, coordination, and breakdown to ensure smooth operations
• Resolve customer inquiries, complaints, or issues efficiently with a customer-first approach
• Maintain accurate records of customer interactions and provide feedback for reporting
• Collaborate with marketing and sales teams to meet campaign goals and targets
• Participate in team meetings, training sessions, and performance evaluations

Benefits

• Competitive hourly pay or salary with performance bonuses or commission opportunities
• Comprehensive training and career growth in the marketing and event industry
• Networking opportunities with industry professionals
• Energetic, team-focused work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED