Customer Service Assistant(20hrs/wkly)
Muskingum County Library System•Zanesville, OH
21h•$16 - $17•Onsite
About The Position
Under general supervision, the Customer Service Assistant will provide excellent customer service to our patrons, shelve books and other library materials and maintain orderliness of library stacks. They will perform general customer service functions and may need to make supervisor-level decisions in the absence of the Customer Service Specialist.
Requirements
- High school diploma or equivalent
- availability to work evenings and weekends
- Skill in providing high-quality customer service
- Ability to learn library policies and procedures
- ability to alphabetize, file and perform basic clerical tasks
- Ability to communicate effectively
- ability to work unsupervised
- Skill in use of electronic devices such as computers, phones, tablets and eReaders
Responsibilities
- provide excellent customer service to our patrons
- shelve books and other library materials
- maintain orderliness of library stacks
- perform general customer service functions
- make supervisor-level decisions in the absence of the Customer Service Specialist
Benefits
- Annual PTO accrual of 93 hours per year.
- 9 paid holidays and 3 floating holidays
- Employee Assistance Program
- Retirement plan: OPERS- 10% employee contribution, 14% employer contribution
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
