Customer Service Assistant
Alphabe Insight Inc•Tampa, FL
About The Position
The Customer Service Assistant supports customer interactions by handling inquiries, assisting with requests, and ensuring a positive and efficient customer experience.
Requirements
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Reliable and team-oriented
Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information about products, services, or promotions
- Assist with orders, returns, and service-related requests
- Resolve customer concerns or escalate issues when necessary
- Maintain detailed records of customer interactions
- Support customer satisfaction and retention initiatives
Benefits
- Competitive salary package
- Growth opportunities within the company
- Ongoing training and professional development
- Collaborative and supportive team environment
- Exposure to diverse brands and campaigns
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
