Customer Service Assistant
Alphabe Insight Inc•Columbus, OH
•Onsite
About The Position
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts. The Customer Service Assistant supports customer interactions by handling inquiries and ensuring a positive experience.
Requirements
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Basic computer skills
- Ability to multitask
- Team-oriented and reliable
Nice To Haves
- Previous customer service experience is a plus but not required
Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information about products or services
- Assist with orders, returns, and service requests
- Resolve customer concerns or escalate issues when necessary
- Maintain records of customer interactions
Benefits
- Competitive salary with performance-based growth opportunities
- Clear career progression and professional development support
- Collaborative and supportive work environment
- Skill-building opportunities across multiple areas of marketing
- Access to ongoing training and development resources
- Stable full-time position with long-term growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
