Customer Service Agents

Vocalink Connections • Chattanooga, TN

2d • Remote

About The Position

Vocalink Connections partners with recognized brands to deliver high -quality customer service solutions through a network of independent contractors. Our mission is to create flexible remote opportunities that empower motivated individuals to earn income, develop professional skills, and maintain a healthy work -life balance. We are looking for professional and service -driven Independent Contractors to provide inbound customer support for our partner client accounts. Contractors will engage with customers via phone, chat, and/or email, depending on program requirements.

Requirements

• Must be at least 18 years old
• High school diploma or equivalent preferred
• Excellent verbal and written communication skills
• Basic computer knowledge and typing ability
• Ability to maintain professionalism and composure while assisting customers
• Dedicated, quiet workspace suitable for remote work
• Reliable computer or laptop (Chromebooks not supported)
• High -speed internet connection (wired recommended)
• Headset
• Ability to pass client background check (if required by program)
• Windows 11

Benefits

• Independent contractor opportunities provide greater autonomy and flexibility, allowing individuals to manage their schedules, select preferred client programs, and work in a remote environment. This structure supports work -life balance while offering the opportunity to develop valuable customer service and professional skills.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED