Customer Service Agent

Sparkbit 360 • Los Angeles, CA

2d

About The Position

We are seeking a friendly and dependable Customer Service Agent to join our team in Los Angeles. In this role, you will be responsible for assisting customers, addressing inquiries, and ensuring a positive experience with our services. This position focuses on providing accurate information, resolving concerns, and supporting daily customer service operations

Requirements

• High school diploma or equivalent preferred
• Previous experience in customer service, client support, or administrative roles is a plus but not required
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail

Responsibilities

• Respond to customer inquiries in a professional and timely manner
• Provide clear information about company services and assist with general requests
• Resolve customer concerns and escalate complex issues when necessary
• Maintain accurate records of customer interactions and service requests
• Coordinate with internal teams to ensure customer needs are addressed efficiently

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• On-the-job training and growth opportunities.
• Supportive and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED