Customer Service Agent

SIXT • Minneapolis, MN

1d • $21

About The Position

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $21.25.
YOUR ROLE AT SIXT
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

Requirements

• High school diploma or GED
• At least 1 year of customer service experience
• At least 18 years old
• Hold a valid driver’s license with a clean driving record
• Authorized to work in the United States without requiring sponsorship
• Basic computer navigation skills
• Familiar with Microsoft Office applications
• Can work 40 hours per week, including day or evening shifts
• Open to travel (5-10%), some of which may be by airplane
• Willing to wear a company uniform

Nice To Haves

• Speaking other languages is a plus

Responsibilities

• Welcome all customers upon arrival and gather feedback to improve their future rental experience
• Ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
• Advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
• Identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
• Work in various weather conditions and are willing to take on additional tasks to support business needs

Benefits

• Healthcare coverage (medical, dental, vision)
• Life insurance
• Critical illness
• Hospital indemnity
• Pet insurance
• 401k plan
• PTO
• Sick leave
• Time and a half for working on public holidays
• Bonus plan based on performance
• Employee Assistance Program
• Employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform with weekly dry cleaning

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees