Customer Service Agent (Remote)

B&R Staffing LLC • Lexington, KY

8d • $8 - $25 • Remote

About The Position

We are looking for Independent Work from Home Call Center Agents that would like to join our team at B&R Staffing LLC. We service for several companies! Please notice opportunities are updated regularly so some clients may not have a job posted at all times. You choose what client to service for! NO COLD CALLING EVER! Schedule is super flexible after training. If you are an upbeat individual who loves being part of a supportive team come join us!! We would love to have you! Weekly zooms held for aspiring agents. Pay range is based on the client you choose to service for. ($8-$25) THIS IS A 1099 JOB!

Requirements

• High speed wired internet
• Desktop or laptop with 2.8 GHz dual core or better processor Allowed: Intel iSeries or AMD Phenom X2 class or better. NO Atom, Celeron, Pentium, Opteron processors
• USB Headset
• Strong phone and verbal communication skills
• Some clients will require dual monitors and other specifics
• Background check and drug screenings

Responsibilities

• Manage large amounts of inbound calls in a timely manner
• Follow communication “scripts” for certain clients when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Attend mandatory virtual trainings and meet metrics with at least 90%
• Attend team meeting monthly

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed