Remote Customer Service | Insurance Agent

The Gainey Agency•Phoenix, AZ

12h•Remote

About The Position

We are seeking an Inside Sales Representative to provide high-quality service and tailored insurance solutions in a fully virtual work setting, supporting clients in the Phoenix, AZ area. The role focuses on assisting clients throughout the policy lifecycle while contributing to the team's sales objectives.

Requirements

Excellent verbal and written communication skills to ensure clear client interactions.
Strong commitment to customer service and client satisfaction.
Ability to adapt and perform effectively in a fast-paced environment.
Possession of relevant insurance licenses or willingness to obtain them.
U.S. citizenship and residence within the United States (required).

Responsibilities

Assist clients in evaluating and selecting insurance products that align with their needs.
Support policy changes, renewals and claims management with careful attention to detail.
Develop and sustain trusting, long-term client relationships.
Remain current on market developments and product offerings relevant to the Arizona market and broader U.S. insurance landscape.
Collaborate with colleagues to refine sales approaches and improve team performance.
Participate in ongoing training and professional development to expand technical and sales skills.