Customer Service Agent
About The Position
Ready to Level Up Your Insurance Career? Join Dees Insurance Group. If you're a customer-focused insurance pro looking for a role that’s more fulfilling, more dynamic, and honestly—more fun—your next opportunity is right here. At Dees Insurance Group , we’re not your average agency. We’re growing fast and looking for an Account Manager who’s ready to grow with us. Our team is driven by real values, not corporate buzzwords: Act with Integrity – Do the right thing, always People First – Clients and teammates matter most Continuous Growth – Learning never stops Wow-Making Excellence – Customer experience comes first Contagious Fun – Because work should energize you If your current role is missing something—and you know you’re capable of more— this is your sign . Apply today and let’s build something great together.
Requirements
- A motivated, service-minded professional
- Strong communicator with great listening and problem-solving skills
- Background in customer service or client relations
- A passion for helping people and making an impact
- Strong knowledge of handling customer service interactions
- Must possess exemplary interpersonal, communication, and timely follow-through skills
- Professional in both appearance and attitude
- Align with our Core Values
Responsibilities
- Answer incoming calls on product and service questions and general client inquiries
- Manage underwriting requests from companies and assist clients in handling those requests
- Identify common customer issues and bring them to the attention of the team to increase client satisfaction and service flow
- Communicate and work with DIG Agents to ensure clients' policies are in good standing
Benefits
- Room to grow—professionally and personally
- A positive, high-energy team environment
- Meaningful client relationships and real impact
- A workplace culture you’ll actually enjoy
- Paid-for licensing offered
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
