Customer Service Administrator – $18–$21/hr

Towne Properties•Raleigh, NC

1d•$18 - $21•Onsite

About The Position

Love Where You Work! At Towne Properties, we build more than communities—we build careers. Join a Top Workplace (2018–2025) and grow with a company that values professionalism, service, and long-term success. Customer Service Administrator – $18–$21/hr Location: Raleigh, NC (Carolina Regional Office) Schedule: Monday–Thursday, 8:00 AM–5:30 PM; Friday, 8:00 AM–1:00 PM Job Type: Full-Time (On-Site)

Requirements

2+ years of customer service and administrative experience
Strong business writing and professional communication skills
Proven ability to manage multiple priorities with accuracy and efficiency
Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred)
High level of professionalism, discretion, and problem-solving ability
Valid driver’s license, reliable transportation, and auto insurance

Nice To Haves

Prior HOA experience a plus

Responsibilities

Serve as the primary contact for residents, homeowners, and Board members
Provide reception coverage in the mornings, greeting visitors and managing incoming calls
Support Community Support Assistant (CSA) responsibilities in the afternoons
Provide high-level administrative support, including reports, correspondence, and record management
Manage resident communications and ensure timely, accurate responses
Prepare newsletters and official community communications
Support Board operations and track follow-up items
Maintain front desk professionalism and assist with office operations