Customer Quality Engineer

Samsung • Austin, TX

19h • Onsite

About The Position

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At SAS, we are Innovating Today to Power the Devices of Tomorrow. Come innovate with us! Position Summary In your role as a Customer Project Manager at Samsung Austin Semiconductor you will manage the foundry customer’s programs in 28nm, 14nm and other new Tech. derivative nodes within the Customer Engineering Organization. You'll collaborate with external foundry customer(s), Fab, sales/marketing, Korea HQ teams seamlessly from new product introduction to mass production. Also, you'll be responsible for the business growth by providing SAS foundry engineering services excellency.

Requirements

• Bachelor's degree in electrical engineering or physical sciences or equivalent experience required.
• Requires 7+ years of related experience in Semiconductor process, product or device engineering with Bachelor's, 5+ years with Master's or 3+ years with Ph.D.

Nice To Haves

• M.S./Ph.D. Electrical Engineering or Physical Sciences preferred.
• Prior Foundry Customer Interface experience preferred.

Responsibilities

• Work within the Foundry Customer Quality Team to work with the company’s customers and internal stakeholders to ensure quality goals are achieved, including collaborating on continuous improvement projects and resolution of quality issues.
• Compile and deliver regular customer quality updates including facilitating request from customers for onsite meeting and audits.
• Support alignment of organizational business practices with industry quality standards and customer quality agreements/expectations.
• Review customer quality scorecards and work with internal business units to implement continuous improvement actions that enhance quality performance.
• Communicate and work with customers and internal stakeholders on quality issues to disposition material and develop/share corrective and preventative actions that reduce/eliminate reoccurrence risk.
• Administer Process Change Notification (PCN) business process between internal teams and customers.

Benefits

• Medical, dental, and vision insurance
• Life insurance and 401(k) matching with immediate vesting
• Onsite café(s) and workout facilities
• Paid maternity and paternity leave
• Paid time off (PTO) + 2 personal holidays and 10 regular holidays
• Wellness incentives and MORE
• Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level