Customer Project Manager
About The Position
The Customer Project Manager is responsible for overseeing an external customer program—a collection of projects managed together to deliver business benefits—or a specific project within an assigned product and/or service scope. This role involves assigning tasks to the project team, managing resources and stakeholders, and ensuring delivery aligns with contractual obligations, forecasted costs, timelines, and quality standards. The Customer Project Manager is accountable for overall project success, including customer satisfaction, financial performance, health and safety compliance, and operational service delivery. Key responsibilities include end-to-end project planning, as well as proactive risk and opportunity management. Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. Learn more about life at Nokia.
Responsibilities
- Overseeing an external customer program
- Assigning tasks to the project team
- Managing resources and stakeholders
- Ensuring delivery aligns with contractual obligations, forecasted costs, timelines, and quality standards
- Accountable for overall project success, including customer satisfaction, financial performance, health and safety compliance, and operational service delivery
- End-to-end project planning
- Proactive risk and opportunity management
Benefits
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
