Customer Outreach Specialist

Jobsite Solutions Corp • Magnolia, TX

3d • $20 - $24

About The Position

We’re looking for a Customer Outreach Specialist to support our sales team and strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed.

Requirements

• Customer service experience is required
• Strong communication skills and confidence making phone calls
• Detail-oriented with accurate data entry skills

Nice To Haves

• Familiarity with construction vendors or industry is a big plus
• Experience with HubSpot or other CRM systems is helpful
• Analytical mindset to track outreach results and share insights
• Team player who is proactive and dependable

Responsibilities

• Provide excellent customer service (a must!) , mainly over the phone, approximetly 40-50 phone calls daily
• Call vendors to verify information and ensure accuracy
• Assist the sales team with follow-ups, lead updates, and customer touchpoints
• Enter and manage data in HubSpot CRM
• Update and analyze data from the ERP system to support sales and reporting
• Track and analyze response rates and the effectiveness of different outreach strategies
• Keep customer and vendor records accurate and organized

Benefits

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed