Customer Outreach Specialist

Any Hour Group • Sparks, NV

20d

About The Position

All Hours Air is a locally owned and family operated business committed to providing the highest level of quality heating & air conditioning and plumbing in the Reno and Sparks area. We are committed to creating long-term relationships with our clients by providing quality AC service and installation. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team. Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences. Apply for additional details!

Requirements

• 3+ years of experience in call center
• Pre-employment background check
• Pre-employment drug screen

Benefits

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid training
• And so much more...

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed