Customer Outreach Specialist

Any Hour Group • Oxnard, CA

11d • $19 - $23

About The Position

Pacific Aire Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business for over 30 years. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team. We are looking to bring on a full-time Inventory Specialist to join our team at Pacific Aire, to maintain the positive, can-do culture that will go above and beyond the expectations of our customers and to maintain our solid reputation in the community. As a Customer Outreach Specialist, you’ll proactively connect with homeowners to keep our schedule full and our customers happy. This role is perfect for someone who enjoys talking to people, solving problems, and turning conversations into booked appointments. We are looking for someone seeking a part-time job.

Requirements

• Pre-employment background check
• Pre-employment drug screen

Responsibilities

• Make outbound calls, texts, and emails to existing and prospective customers
• Follow up on service inquiries, estimates, and unscheduled leads
• Educate customers on maintenance plans, seasonal services, and promotions
• Maintain accurate customer notes in our CRM system
• Provide a warm, professional experience that builds trust and loyalty
• Collaborate with dispatch, technicians, and management to ensure smooth service

Benefits

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid training

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed