Customer Operations Intern

Renesas Electronics•Farmington Hills, MI

10d•Hybrid

About The Position

We are seeking a motivated and detail-oriented intern to assist our Inside Sales and Customer Service teams. This role will provide hands-on experience in sales operations, data analytics, and customer support processes. The intern will play a key role in managing the sales funnel, maintaining reporting tools, and supporting various operational tasks that drive business efficiency.

Requirements

Currently pursuing a bachelors degree in Business, Marketing, Supply Chain, or related field.
Must not have graduated before September 2026
Strong analytical and organizational skills.
Proficiency in Microsoft Excel; familiarity with Power BI is a plus.
Excellent communication and teamwork abilities.
Detail-oriented with the ability to manage multiple tasks effectively.

Responsibilities

Sales Funnel Management: Assist in tracking and updating leads, opportunities, and pipeline stages. Support data integrity and timely updates in CRM systems.
Power BI Reporting: Utilize dashboards for sales and customer service performance. Analyze data trends and prepare summary reports for leadership.
Consignment Reconciliation: Support inventory tracking and reconciliation of consignment stock. Collaborate with finance and operations teams to ensure accuracy.
Sample Management: Coordinate sample requests and help maintain sample inventory records. Ensure timely delivery and proper documentation of samples.
PCN (Product Change Notification) Tracking: Monitor and update PCN logs. Communicate changes to relevant stakeholders and ensure compliance with processes.