Customer Marketing Intern

Guidewire Software • Birmingham, AL

1d • $58,000 - $86,000

About The Position

Join Guidewire’s Marketing team, where we leverage our cloud and AI leadership to drive customer success and expand into new markets and product categories. Our collaborative, creative, and data-driven environment empowers every team member to make an impact, working cross-functionally to deliver measurable outcomes. We are passionate about storytelling, innovation, and ensuring every customer’s success. As a Customer Marketing Intern, you will play a key role in amplifying customer stories and supporting marketing campaigns that showcase our customers’ achievements. This is an exciting opportunity to develop your creative and analytical skills, contribute to high-visibility projects, and help position Guidewire as an industry leader. We are looking for someone who thrives in a fast-paced, collaborative environment and is eager to learn and grow. Help ensure that all marketing efforts align with Guidewire’s priorities: leveraging cloud and AI leadership, supporting customer success, and expanding into new markets and product categories through strong internal alignment and measurable outcomes. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Requirements

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
• Strong written and verbal communication skills.
• Familiarity with social media platforms (e.g., LinkedIn, Twitter, Instagram) and basic analytics tools.
• A passion for storytelling and customer engagement.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proficiency with Google Workspace.

Nice To Haves

• Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience).
• Experience with content creation, social media management, or marketing analytics is a plus

Responsibilities

• Collaborate with the marketing team to transform customer stories, case studies, webinars, and testimonials into engaging, bite-size content for various channels, including blog posts, social media snippets, and infographics.
• Maintain campaign calendars, asset libraries, and project trackers to ensure initiatives stay on schedule and are well-documented.
• Plan and execute social media campaigns that highlight customer achievements and the benefits of Guidewire’s products.
• Support customer advocacy programs by curating content and contributing creative campaign ideas.
• Work closely with design and video teams to create visually compelling and engaging marketing assets.
• Monitor and analyze the performance of content, providing actionable insights and recommendations for optimization.

Benefits

• Flexible work environment
• Health and Wellness benefits
• Paid time off programs including volunteer time off
• Market-competitive pay and incentive programs
• Continual development and internal career growth opportunities
• All new hires participate in our in-person orientation process to help you connect and thrive from day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 1,001-5,000 employees