Customer Experience (UX) Intern | Summer 2026

Tractor Supply • Brentwood, TN

4d • Hybrid

About The Position

Tractor Supply Company is currently hiring for our 2026 Customer Experience/UX (IT) Summer Internship Program at our Store Support Center located in Brentwood, TN! This internship is designed for students interested in pursuing a career in user experience and digital product design, with a foundational understanding of human-computer interaction and the UX design process. Over the course of the 11-week program, you will focus on customer- and user-centered design initiatives—supporting research, wireframing, prototyping, and usability efforts—while collaborating with designers, product managers, developers, and cross-functional partners. This internship offers the opportunity to develop hands-on UX skills, contribute to meaningful customer-facing and internal digital experiences, and gain insight into how thoughtful design drives innovation, usability, and consistency at the nation's largest rural lifestyle retailer. What you can expect from us when you intern with Tractor Supply Company: Competitive hourly rate of pay Mentorship and guidance from experienced IT professionals Networking and developmental opportunities to grow as a young professional Exposure to a leading retail brand and IT operations Relocation is available to eligible candidates Potential for future career opportunities within Tractor Supply Co

Requirements

• Currently pursuing a bachelor's or master's degree program in Human-Computer Interaction, Information Technology, Computer Science, or a related field
• Understanding of responsive web design and accessibility fundamentals
• Basic knowledge of user research methods such as interviews and usability testing

Nice To Haves

• Strong problem-solving, communication, and organizational skills
• Ability to work independently
• Customer-orientation
• Detail-oriented approach to work
• Proficient in Microsoft Office, including Access and Excel
• Familiarity with design systems or component libraries
• Exposure to front-end technologies (HTML/CSS/React)
• Experience with collaboration tools like FigJam, Miro, or Notion

Responsibilities

• Assist with user research activities, including usability testing, surveys, and interviews, to help identify user needs and pain points.
• Create and maintain assets and prototypes.
• Support the UX design process from discovery through delivery, applying human-computer interaction principles and user-centered design best practices.
• Document design decisions, research findings, and usability insights to support team alignment and knowledge sharing.
• Collaborate with product managers, developers, and cross-functional partners to translate user needs into effective design solutions.
• Participate in design critiques, reviews, and feedback sessions, incorporating input into iterative design improvements.
• Help maintain consistency across interfaces by adhering to established design systems, components, and accessibility standards.
• Assist in ensuring designs are responsive, accessible, and aligned with business and customer experience goals.
• Support ongoing UX initiatives and contribute to continuous improvement of customer-facing and internal digital experience.

Benefits

• company-paid life and disability insurance
• paid parental leave
• tuition reimbursement
• family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees