Customer Experience Intern

Kalmbach Feeds Inc•Upper Sandusky, OH

19d•Onsite

About The Position

About the Role: The Kalmbach Feeds Customer Service team requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the successful candidate must be sensitive to customer needs, corporate goals, team member goodwill, and the public image. Primary Responsibilities You are happy to work 8:00am – 5:00pm Monday - Friday You will print and distribute manufacturing labels You validate daily fleet schedules in a timely manner and correct any discrepancy’s You order and maintain adequate supply of office related material You perform additional duties as directed by the Customer Service Manager You will answer customer calls, process sales and purchase orders, employ accurate data entry, and coordinate activities with internal/external customers You are a dependable self-starter with the ability to work independently without constant direction or supervision The Right Candidate: Demonstrate exemplary verbal and written communication skills Outstanding time management and organizational skills Effective investigation and follow-up skills; high attention to detail Strong customer service orientation Proficient in Windows based software programs Willing to commute to corporate office located in Upper Sandusky, OH About the Company: Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach family’s traditional core values have served as the compass for consistent success for six decades, and the company has become the regional leader within the animal nutrition industry. Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it. Additional information regarding our exciting company can be found at https://youtu.be/UONTNdszwY4 and www.kalmbachfeeds.com/ . Kalmbach Feeds Offers: Competitive Compensation On Staff Life Coach Kalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law. The information contained within your resume and application, including employment history, educational history, and references, are subject to verification. Pre-employment drug screen (hair and urine), physical, and criminal background check required. Only qualified candidates will be contacted.

Requirements

Demonstrate exemplary verbal and written communication skills
Outstanding time management and organizational skills
Effective investigation and follow-up skills; high attention to detail
Strong customer service orientation
Proficient in Windows based software programs
Willing to commute to corporate office located in Upper Sandusky, OH
dependable self-starter with the ability to work independently without constant direction or supervision

Responsibilities

print and distribute manufacturing labels
validate daily fleet schedules in a timely manner and correct any discrepancy’s
order and maintain adequate supply of office related material
perform additional duties as directed by the Customer Service Manager
answer customer calls, process sales and purchase orders, employ accurate data entry, and coordinate activities with internal/external customers
work 8:00am – 5:00pm Monday - Friday