Customer Experience Assistant II

Plexus • Neenah, WI

1d

About The Position

Facilitate the customer visit process on behalf of the customer providing expertise, support and guidance in areas such as menu planning, room selection and set-up, sourcing and securing vendors, logistical planning, travel (on occasion) and day-of execution. Supporting day-of execution including coordination with teams/vendors, last-minute logistical needs, ensure effective set-up/execution for the visit, providing course correcting direction when needed, and facilitation of the visit survey.

Requirements

• A minimum of an Associate's Degree in Communications, Marketing or related field is required; a Bachelor's Degree or pursuit of Bachelor's is preferred.
• Three (3) years of related experience is required. An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered
• Strong verbal and written skills
• Outstanding customer focus and demonstration of the ability to influence cross-functional teams
• Exposure to brand-building in multinational organization
• Strong desire for continuous learning and improvement
• Excellent organizational, multi-tasking and prioritization skills
• Experience with travel arranging and expense reporting
• Ability to maintain confidentiality
• Knowledge of office equipment printers/fax/scanners
• Proficient in Google Workspace or Microsoft Office Suite

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees