Customer Executive

Bimbo Bakeries USAIrving, TX
Onsite

About The Position

The Customer Executive will champion and drive operational excellence and sales growth for the Private Label ISB portfolio in the Grocery, Mass and Club Channels, nationally. This role centers on developing, managing and optimizing the Private Label commercialization process to support the national ISB customer team in collaboration with management. Leveraging a world class portfolio of capabilities and products, internal stakeholders and strategic planning, this position plays a vital role in driving growth for Private Label.

Requirements

  • Minimum of 5 years of sales experience in retail sales, customer management, or equivalent roles.
  • Proven experience managing and successfully growing Private Label business
  • Expertise in In-Store Bakery (ISB) Private Label operations, sales strategies, and customer dynamics.
  • Excellent written, verbal, presentation, and negotiation skills.
  • Strong project management and analytical skills, including financial reporting and P&L management.
  • Excellence in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook).
  • Understanding of In-Store Bakery (ISB) Private Label processes, including sales and merchandising techniques.
  • Ability to create and implement change in a fast-paced, evolving business environment.

Nice To Haves

  • BA/BS in Business, Marketing, or related field

Responsibilities

  • Develop, manage and optimize the ISB Private Label “Commercialization Process” to reduce organizational friction and develop processes to efficiently and profitably scale our ISB Private Label.
  • Build and maintain productive, professional relationships with internal stakeholders, any assigned customers, distributors, and broker organizations, as needed.
  • Develop and present quarterly and annual business plans in collaboration with managers &/or direct report(s) to maximize sales within regions/channels.
  • Provide leadership and direction across all assigned ISB Private Label account activities, influencing both short- and long-term business decisions internally and externally.
  • Collaborate with Customer teams, General Management, Customers and Brokers to develop and track a pipeline of Private Label sales opportunities.
  • Help develop and advise on our Private Label strategy to systematically identify new business opportunities by leveraging data-driven insights, SWOT analysis & internal stakeholders, as required.
  • Partner with supply chain functions (bakeries, finance, shipping, distribution, and customer service) finance, and relevant customer teams to ensure seamless operations, demand forecasting, production planning and execution.
  • Provide excellent reporting of your business, diagnose issues and provide clear solutions to achieve growth plans
  • 100% focus on supporting BBU ISB Customer Teams to commercialize and grow ISB Private Label.
  • Travel to customer locations, HQs, and industry events as required for business growth.

Benefits

  • Comprehensive Benefits Package
  • Annual Bonus Eligibility
  • 401k & Company Match
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