Customer Engineer

Narvar

5h • $105,000 - $120,000 • Remote

About The Position

Narvar is Growing! We are looking for a Customer Engineer who is passionate about helping customers, solving complex problems, and playing a pivotal role in the success of our clients. If you have a strong technical aptitude, extensive customer-facing experience, and thrive in a fast-paced environment, we want to hear from you!
As a Customer Engineer, you will be instrumental in scoping requirements, collaborating with clients to integrate our APIs, and deploying solutions for some of our largest enterprise customers. You will join a dedicated team of Customer Engineers and Project Managers who are committed to delivering exceptional results for our customers and making an impact on the business.

Requirements

• 3-7+ years of experience working on enterprise-level software projects as a technical lead.
• Hands-on experience with web technologies such as APIs, HTML, CSS, and JavaScript, with proficiency in JavaScript or related languages.
• Strong ability to thrive in a fast-paced environment, with excellent time management and prioritization skills.

Nice To Haves

• Experience with iPaaS, retail and e-commerce platforms, order management systems (OMS), inventory management, WMS, TMS, supply chain, or logistics is a plus.

Responsibilities

• Lead technical onboarding for top-tier enterprise retailers and innovative direct-to-consumer brands.
• Provide consultative guidance to ensure seamless integration with Narvar’s solutions, maximizing product value and customer success.
• Leverage customer business requirements and your Narvar product expertise to create clear and effective technical specifications.
• Develop and validate solutions using web technologies such as APIs, JSON, CSS, HTML, and JavaScript, focusing on delivering seamless customer experiences.
• Partner cross-functionally with technical and business stakeholders, both internal and external, to ensure successful project delivery.
• Contribute to the growth of our global Professional Services team through the creation of documentation, process improvements, and the development of internal tools and training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed