Customer Engineer, Staff

Qualcomm•Santa Clara, CA

55d

About The Position

Qualcomm Automotive solutions power advanced on-board systems that meet consumer demand for automotive connectivity. As the #1 semiconductor company in telematics, we bring more than 30 years of wireless technology to the automotive space and can use that expertise to deliver industry first like LTE in vehicles. The automobile industry has relied on our smart technologies for more than a decade, and today our chips are found in smart cars from all major global automakers. Smart cars manufactured with our integrated Snapdragon automotive processors offer an immersive infotainment experience. With support for 3D navigation, media streaming and parking assistance, as well as voice, facial and device recognition, our customers are redefining the connected smart auto landscape. This position is for Qualcomm Automotive Application Engineering Group, which closely collaborates with its automotive partners and customers from concept to commercialization. Team involves with all aspects of Embedded software such as SW & HW designs, Feature Prototyping, Feature Integration, SW customization, Performance Optimization & Improvement and other debugging efforts which is key for successful launch of the product. We are looking for a strong Software Engineer with good knowledge and hands-on experience in Device Driver Design, Development and Debugging for Linux, Android and QNX embedded systems. Major responsibility is to provide direct support to Qualcomm customers and partners with the design, development and debug of Qualcomm reference designs S/W related issues and helping to customize software. Candidate must quickly assimilate onto an existing project, understand Automotive platform H/W and S/W driver architecture, read/write technical specifications/requirements, demonstrate strong analytical and problem-solving abilities and work closely with external customers to customize and launch their new products. All Qualcomm employees are expected to actively support diversity in their teams, and in the Company.

Requirements

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
2+ years of experience with Programming Language such as C, C++, Java, Python, etc.
1+ year of experience with debugging techniques.

Nice To Haves

Master's degree in engineering, Information Systems, Computer Science, or related field.
5+ years Software Applications Engineering, Software Development experience, or related work experience.
5+ years' experience with debugging techniques.
4+ years' experience with Programming Language such as C, C++, Java, Python, etc.
Experience with Linux, Android, QNX and Board Supporting Package (BSP) framework.
Experience in using Debugging tools such as JTAG, Trace32 and oscilloscope/Logical Analyzer.
C/C++ pro-efficiency, good understanding of Linux kernel concepts and relevant work experience.
Experience in Analyzing the Kernel crash dumps and Systrace dumps.
Experience on Yocto build system environment.

Responsibilities

Leverages advanced Software Application knowledge to provide technical expertise of software systems through technical presentations in support of business development, customer training, product demonstrations, commercialization, customization, and maintenance of Qualcomm products.
Collaborates with cross-functional teams and customer personnel to identify customer problems, debug complex issues in customer design software systems, and recommend innovative solutions.
Drives system architecture and feature-specific customizations tailored for customer requirements from proof of concept to final product commercial launches.
Assesses potential application of company products, prepares detailed product specifications, disseminates technical information on specific software areas, and/or troubleshoots complex issues regarding software tools and products.
Writes detailed and complex product technical documentation, application notes, and FAQs.

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