Customer Engagement Specialist – Retail
About The Position
Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with over 7,000 professionals and 45+ years of trusted home service experience. We are hiring Retail Lead Generators to work inside national home improvement retail stores promoting HVAC services, heating and air conditioning tune-ups, system replacements, and indoor air quality solutions. This is a great opportunity for individuals who enjoy speaking with people and want to earn hourly pay plus commission while introducing homeowners to professional HVAC services and consultations.
Requirements
- Outgoing personality and willingness to speak with shoppers
- Ability to stand and walk during shifts
- Weekend and some holiday availability
- Reliable transportation
- Clean, professional appearance representing the ARS brand
- Must be at least 18 years old and pass a background check
- Ability to attend weekly in-office meetings
Nice To Haves
- Retail, sales, or customer service experience preferred (not required)
Responsibilities
- Engage customers inside retail store locations to discuss HVAC upgrades, heating and air conditioning services, and indoor air quality solutions
- Promote free in-home HVAC consultations and HVAC tune-ups
- Generate leads for residential HVAC service, HVAC installation, and system replacement consultations
- Educate homeowners about energy savings and comfort improvements through heating and air conditioning systems
- Schedule appointments for HVAC service technicians or HVAC comfort advisors
- Represent the ARS brand with professionalism and enthusiasm
Benefits
- Weekly pay via direct deposit
- Commission paid on top of hourly rate
- Paid training — no HVAC experience required
- Career path into HVAC Sales Advisor roles
- Flexible part-time and full-time schedules
- Insurance available after 31 days
- Low-cost medical (as low as $5/week)
- Dental, vision, HSA/FSA
- 401(k) with company match
- Paid time off + holiday pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
