Customer Engagement Applications Engineer (FaST)
About The Position
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Responsibilities Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities Makes presentations on all aspects of products Assists sales staff in assessing potential application of company products to meet customer technical requirements and preparing detailed product specifications Implements customer installation plans Provides follow-up support in training customers and disseminating technical information on specific applications Works on complex problems where analysis of situations or data requires an in depth evaluation, design of experiments, and communication between customers and specialists Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results
Requirements
- Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Nice To Haves
- MS / Ph.D. preferred in Physics, Chemistry, Engineering, Optics, Material Science or a related field.
- Candidate should have experience in the semiconductor fabrication industry, or equivalent experience and education
- Films characterization (Ellipsometry, Reflectometry)
- Familiar with cleanroom protocols.
- Teamwork is critical so having a good balance between technical skills and people skills is a must.
- Experience with Data analysis tools (Excel, JMP or equivalent)
- Semiconductor device application and characterization
- Candidate must be well organized and professional with strong project management skills - including the ability to manage numerous projects at once
- Candidate shows persistence and dedication to understanding and solving critical customer problems
- Candidate will have strong analytical problem solving skills
Responsibilities
- Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities
- Makes presentations on all aspects of products
- Assists sales staff in assessing potential application of company products to meet customer technical requirements and preparing detailed product specifications
- Implements customer installation plans
- Provides follow-up support in training customers and disseminating technical information on specific applications
- Works on complex problems where analysis of situations or data requires an in depth evaluation, design of experiments, and communication between customers and specialists
- Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results
Benefits
- medical, dental, vision, life, and other voluntary benefits
- 401(K) including company matching
- employee stock purchase program (ESPP)
- student debt assistance
- tuition reimbursement program
- development and career growth opportunities and programs
- financial planning benefits
- wellness benefits including an employee assistance program (EAP)
- paid time off and paid company holidays
- family care and bonding leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
