1444807 Customer Delivery Consulting Engineer

Cisco Systems, Inc.•Herndon, VA

47d•Onsite

About The Position

Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We combine the power of Cisco Analytics and Knowledge with outstanding technical expertise and consultation (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are the customer's trusted advisor and guide, helping the customer understand their network, reduce risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customers and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology. Your Impact As a Networking Consulting Engineer, you will help drive the effort to transform our current and future network architecture for our customers. In addition to day-to-day customer activities, training and mentoring other engineers will be required. Bring your creative solutions and be an asset to our team!

Requirements

TS/SCI with Full Scope Polygraph (FSP) clearance.
7 + years' relevant experience in Cisco enterprise networking (Route/Switch).
Cisco Certified Networking Professional (CCNP) or equivalent skills (Networking).
Strong analytical and problem-solving skills with ability to solve technical problems.
The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).
This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.
The successful applicant must have a current US Government TS/SCI with Full Scope Polygraph Clearance.
Must live within commuting distance and be able to work onsite 4 days per week in the Herndon, VA/DC area.

Nice To Haves

Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
Experience in deploying, implementing, and supporting Cisco network equipment.
Be able to lead or guide teams made up of Cisco, Customer and Partner members in the triage and resolution of network problems.
Be experienced delivering Cisco standard methodologies within our customer's infrastructure.
Ability to multitask/self-start and leverage good communication, consulting, and customer relationship skills to create productive collaborations.

Responsibilities

Transform our current and future network architecture for our customers.
Training and mentoring other engineers.

Benefits

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.