Customer Contract Administrator

Sunbelt Rentals, Inc.•Fort Mill, SC

2d•$21 - $29

About The Position

Customer Contract Administrator Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Customer Contract Administrator. The Customer Contract Administrator will be responsible for assisting the Sunbelt Bid Facilitators and Contract Managers in supporting Sunbelt’s sales force with pre-execution customer contract creation and post execution.

Requirements

Experienced in Microsoft Office (Particularly Word, Outlook, Access, and Excel)
SharePoint experience preferred
Related contract administration experience preferred
Two Year College Degree and/or Paralegal certificate preferred
Knowledge of the Wynne Rentalman System a plus
Knowledge of Novatus or similar contract management software preferred
Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job.
Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work.
All duties must be performed according to Sunbelt’s safety policies and guidelines.

Nice To Haves

SharePoint experience
Related contract administration experience
Two Year College Degree and/or Paralegal certificate
Knowledge of the Wynne Rentalman System
Knowledge of Novatus or similar contract management software

Responsibilities

Customer contract request intake
Preparation of standard Sunbelt customer contracts and related documents utilizing templates and standard operating procedures
Requesting, creating and providing to Sunbelt customers post-execution contract deliverables such as Certificates of Insurance, and rebates
Providing customer service assistance to Sunbelt’s customers on contract related issues
Assist in the development and implementation of team process and procedures
Identify areas where efficiencies can be gained and propose solutions
Prepare Sunbelt Partnership Agreements, Master Rental Agreements, and Rate Guides for Sunbelt customers at the request of Sunbelt Sales and Operations utilizing templates and SOP’s
Follow up on submitted documents for tracking purposes
Facilitate Certificate of Insurance requests and approvals as needed
Aid in the management of Sunbelt’s rebate program
Research Customer information utilizing Sunbelt resources as well as outside research to determine customer’s size, Sunbelt spend, or potential spend
Provide dedicated customer contract related service/support to certain customers such as Sunbelt’s managed account customers
Manage customer contract inbox and phone lines
Assist with research projects and other projects as assigned by supervisor
Prepare / send via facsimile, e-mail, US postal services / UPS / Federal Express