Customer Collaboration Manager

Henkel group • Bentonville, AR

19h • $90,000 - $115,000

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

• Bachelor's degree required or 7+ years of relevant experience may be considered
• Experience in Excel, Word, PowerPoint, SAP, and Power Bi
• Experience with Retail Link, Scintilla, or other customer data platforms
• Knowledge of CPG industry in the supply chain field

Responsibilities

• Execute our strategic plan to maximize Value Creation by driving efficiencies, identify process improvements, and foster trusted partnerships.
• Collaborate with cross functional partners: Category, Sales, Customer Service, & Planning to meet internal and customer objectives (In-stock, fill rate, inventory targets, OTIF, etc.)
• Leverage customer data and use analytical skills to review inventory levels, forecasts, and consumption data to achieve key Customer KPIs
• Lead customer promotional activities, modular updates, item transitions, and inventory run-out to maximize POS and reduce costs.
• Effectively communicate business updates, insights, and action plans to internal and external stakeholders
• Lead customer engagement as the primary supply chain customer contact.
• Technology Owner for Customer Collaboration managing data solutions and third-party relationships
• Strategic Account Responsibilities across largest businesses at Henkel
• Co-managing customer relationship above the analyst level with the senior manager.
• Manage strategic projects across key customers.
• Direct responsibility for the Customer Collaboration Intern and on campus recruiting efforts.
• Manager the Customer Penetration and Customer Matrix documents to ensure accuracy and relevance

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager